Civil rights and hospitality business Research Paper

Civil rights and hospitality business - Research Paper Example A failure to oversee that everyone’s civil rights are respected may lead to costly and time consuming law suits against the business (39). The civil rights law is embedded in the country’s regulations under the Civil Rights Act 1964. There are many states that have more inclusive rights in their laws than the Civil Rights Act. The main issue that these law addresses is discrimination and the equal treatment of all. In the hospitality industry, discrimination depending on race, gender, color, nationality, religious affiliation and social class is not allowed (Goodwin and Gaston 15). Any form of differential treatment for any employee or customer may lead to a court case and possibly, serious repercussions for the business. Employment in the hospitality business is one of those areas that are likely to present a problem regarding civil rights (Chon and Maier 30). The employers or persons involved in the employment process should ensure that the whole process is conducted in a manner that does not violate other people’s civil rights. Everyone should be afforded equal treatment in the employment process as th e law requires. Race discrimination is the most common form of discrimination in the hospitality industry. In 2006, Cracker Barrel agreed to pay some $2 million to its African American employees who had sued the company for being racially discriminated against. The employees claimed that they were subjected to language that they said was racially derogatory. They also said that the restaurant required them to serve customers that the white employees refused to serve for one reason or another. Another of their complaints was that they were forced to work in smoking zones and their white counterparts had the freedom to refuse to do so. The last of their complaint was a direct violation to their personal civil rights which could have even affected their